Systems Administrator

Key Responsibilities

• Support and expand FDOT infrastructure.
• Coordinate server configuration and administration with multiple parties (SDC, FDOT, and contractors).
• Make recommendations for future server and software upgrades.
• Monitor systems and applications to ensure security, availability, and performance.
• Establish systems by evaluating network performance issues, including availability, utilization, throughput, goodput, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; and establishing connections and firewalls.
• Maintains network and systems performance by performing systems monitoring and analysis, and performance tuning; troubleshooting systems and application problems; escalating problems to vendor.
• Build and manage relationships in a matrixed environment.
• Find opportunities to refactor solutions to obtain better performance, cost, and efficiency.
• Create and manage Azure DevOps projects, git repositories, and pipelines.
• Oversee and configure Azure DevOps organizational settings.
• Recommend and assist with the building and hosting of complex application solutions.
• Understand, deploy, and manage AWS, Microsoft Azure, and/or other cloud services.
• Support other IT staff, including developers.
• Other duties as assigned.

Required Qualifications

Education

• Bachelor''s Degree or technical institute degree in Computer Science, Information Systems, or other related field.
• Or equivalent work experience.

Experience

• 2–3 years of experience with Server 2012 R2, 2016, 2019, and 2022.
• 2–3 years of IIS Administration.
• 2–3 years of network communications, including TCP/IP and DNS, Samba/CIFS file sharing, and NTFS permissions.
• 2–3 years of strong professional experience in AWS cloud systems is required.
• 3–5 years of IT work experience in infrastructure/network environments in systems operations, support, maintenance, and administration.
• 5–8 years of professional experience in information systems engineering or a related field is required.

Preferred Qualifications

• 2–3 years of strong professional experience in Microsoft Azure cloud systems is highly desired.
• 2–3 years of experience with other cloud providers, such as Google Cloud Platform, is highly desired.
• 2–3 years of professional experience in the administration of Microsoft software is highly desired.
• 3–5 years of professional experience supporting middleware such as API Management, IT Service Automation tools, and batch job services is highly desired.

Job Specific Knowledge, Skills, and Abilities (KSAs)

• Strong analytical skills to determine an organization''s needs, develop strategies to meet those needs, and evaluate effectiveness.
• Ability to categorize work, set priorities, and determine short- and/or long-term goals and strategies to achieve them.
• Ability to troubleshoot and diagnose problems effectively regardless of technology platform.
• Ability to document and automate administrative tasks to reduce manual work.
• Ability to context-switch between multiple subjects & tasks.
• Ability to effectively communicate and share knowledge with others.
• Proficiency in working in a fast-paced, complex, and dynamic business environment.
• Proficiency in networking principles and cloud-based network architectures.
• In-depth knowledge of AWS Services.
• Proficiency in Microsoft Azure Services.
• In-depth knowledge of Microsoft Server products.
• In-depth knowledge of Linux (Redhat and Ubuntu).
• Strong grasp of IT infrastructure and application development technology and architectures.
• Strong grasp of Linux administration, including Linux patching.
• Knowledge of assessment and analytical processes and practices.
• Skill in strategic planning.
• Skill in researching, compiling, and analyzing data to report findings and develop improvement solutions.
• Skill in system administration and hosting across a wide range of solutions.
• Ability to research, identify, and implement innovative solutions.

Personal Attributes

• Able to be trusted with sensitive information.
• Experienced at working both independently and in a team-oriented, collaborative environment.
• Advanced interpersonal, written, and oral communication skills.
• Ability to conduct research into issues and topics as assigned.
• Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.
• Must be able to learn, understand, and apply new things quickly.
• Highly self-motivated and directed.
• Proven analytical and creative problem-solving abilities.

Ability to effectively prioritize and execute tasks in a high-pressure environment