Quick overview
SeniorityMid Senior
Work modeHybrid
LocationBrooklyn, United States
Job description
Role Summary:
Heatwise is seeking customer service rock stars to serve as Studio Coordinators for our studios.
Who You Are:
A hospitality pro: friendly, hyper-organized, service-oriented, and exceptional attention to detail. You approach your work with a no-job-too-small attitude and are passionate about helping people, community-building, and providing an incredible client experience.
What You Will Do:
- Open and close studio
- Greet clients and complete check-ins, delivering an exceptional client experience
- Welcome and tour new clients
- Assist clients both in-person and via phone to help with their accounts, inquiries and general customer service
- Ensure studio and lobby maintain flawless appearance at all times
- Maintain product knowledge for all studio retail operations
- Manage Mariana Tek (POS system)
- Assist Heatwise Leadership with additional responsibilities as assigned during shift
Qualifications:
- Warm, welcoming, fun-loving, hard-working
- Passion for customer service
- 1+ year(s) hospitality and/or sales experience preferred
- Excellent communication skills
- Flexibility to work early mornings, evenings and weekends
- Music lover
Benefits:
- Competitive compensation
- Work with a badass team of yogis at a growing company
- Complimentary Heatwise classes on standby