Technical Product Owner

Technical Product Owner (TPO)

Role Summary

Own vision and prioritization of new features and/or enhancements to a product / platform (or scope of the product addressed by the squad) and help translate business needs into prioritized user stories; accountable for value delivery and value realization at the squad level

Responsibilities / Key Jobs to be Done

Shape the squad vision / roadmap and steer the squad in delivering products / platforms features /

work oriented around business impact

• Shape and prioritize backlog, utilizing business expertise and understanding of customer needs,

                translate requirements into user stories & acceptance criteria

• Balance business value with technical feasibility while prioritizing stories and features, optimizing cost

              and improving delivery efficiency

• Act as the “voice of the customer” within the squad to ensure the squad “builds the right thing”
• Plan resourcing for the squad (i.e. new role, change in role), create ASOE requests, interview, select

               and onboard members to join the squad

• Accountable for shaping and hitting squad OKRs
• Work closely with Product/Platform Manager to establish the products’ business value and support

               messaging, comms and customer outreach as necessary

• Ensure the products / features / work meets relevant security, privacy & compliance standards
• Drive continuous improvement across the product lifecycle
• Drive engagement with third parties to support delivery of squad objectives
• Drive selection of solution options, work with the Lead Engineer to assess tech elements of the

              solution prior to user testing

• Facilitate release planning, sprint planning and demos with stakeholders
• Interact with other Squads within the Product / Platform as part of synchronization ceremonies to

               implement cross-squad tasks

• Drive reporting and analytics to provide visibility on squad performance and monitor sprint metrics and

              user results

• Work with Lead Engineer to balance tech debt with feature delivery
• Own and manage documentation and information
• Collaborate to ensure all partners are clear on product roadmap activities, design, interdependencies

               and timelines

• Actively participate in all squad ceremonies; leads and optimizes the flow of value using various tools

              and reporting cadence

Key Skills

Proven knowledge and understanding of standard practices, technology and

supporting industry principles

• Experience gathering requirements and translating into a product vision by

              leveraging their expertise in product development, engineering and UX

• Deep understanding of business/processes and high-level understanding of

               high-quality digital product delivery

• Experienced in managing a product backlog/release plan, tracking team level

             metrics, attend product team ceremonies, removing blockers (burndown chart,

              release burn up,

• Experienced in developing systems and tools to enable customer interactions

            and collaboration (e.g., digital self, precision marketing, DAM, immersive

            technology)*

Product / Digital Expertise

• Understanding of customer journeys and customer experience
• Foundational skills (at minimum) in Data Engineering, Cybersecurity, Intelligent Automation and Emerging Technology

Leadership skills and behaviors 

Creates a culture that relentlessly focuses on helping the people and organizations we touch

• Commitment to Our Credo, Diversity, Equity & Inclusion (who we are and what we believe) by ensuring we are attracting, developing and retaining talent that reflect the communities our teams serve  Equipped with foundational knowledge and methods to identify, engage, and build empathy with their customers, and apply these methods to their daily work
• Focuses on Business agility, Agile delivery with a fail-fast mindset, and measurable outcomes*
• Demonstrated success in leading cross-functional self-organized teams
• Contributes ideas that challenge thinking
• Strong problem-solving skills with ability of accurately analyze situations and reach productive decisions based on informed judgment.