OpCon Workload Automation Administrator

Position Overview

We are seeking an experienced OpCon Workload Automation Administrator / Batch Operations Specialist with a minimum of 5 years of experience supporting enterprise batch operations and workload automation environments.

The ideal candidate will have strong hands-on experience with OpCon Workload Automation, batch scheduling, job dependencies, Unix/Linux shell scripting, production support, incident management, SQL, AWS cloud resources, and PostgreSQL RDS. The candidate will be responsible for designing, configuring, monitoring, troubleshooting, and supporting mission-critical batch workflows across legacy, distributed, and cloud-hosted application environments.

Key Responsibilities

• Design, configure, schedule, manage, and support mission-critical batch workflows using OpCon Workload Automation.
• Build, maintain, monitor, and execute 200+ production batch jobs and associated workflows.
• Configure complex job dependencies, schedules, calendars, sequences, and batch execution workflows.
• Organize jobs into structured and manageable OpCon schedules.
• Oversee OpCon development and configuration activities across environments.
• Install, configure, upgrade, and maintain the OpCon Workload Automation platform.
• Manage versioning and perform import/export of job configurations between development, test, and production environments.
• Coordinate with the OpCon product vendor for patches, upgrades, technical issues, and product-related troubleshooting.
• Develop and maintain Unix/Linux shell scripts to support batch job execution and automation.
• Monitor batch cycles and troubleshoot job failures, exit codes, dependency issues, and scheduling problems.
• Coordinate with application, infrastructure, database, and functional teams to resolve batch failures and production issues.
• Perform root cause analysis (RCA) and assist development teams with batch framework debugging and issue resolution.
• Performance-tune batch jobs and workflows to improve reliability and execution efficiency.
• Configure batch monitoring dashboards, alerts, notifications, and failure monitoring based on job exit codes.
• Manage production incidents and escalations using Azure DevOps.
• Document issue resolution procedures and contribute to knowledge base articles and support documentation.
• Create and maintain batch process enhancement/change request documentation, including effort estimates.
• Manage OpCon user accounts, roles, permissions, and security settings.
• Perform system administration activities including shell scripting, process monitoring, debugging, and system troubleshooting.
• Write and execute simple to complex SQL queries for batch support, validation, and troubleshooting.
• Support AWS cloud environments, including AWS PostgreSQL RDS and related AWS resources.
• Configure and maintain Splunk indexes to support SFTP monitoring and improve visibility into batch cycles through web-based dashboards.
• Prepare and distribute daily batch execution status reports to clients and project stakeholders.
• Publish daily production batch status and communicate exceptions, failures, and recovery activities.

Required Skills & Experience

• Minimum 5 years of experience in workload automation, batch operations, scheduling, or production batch support.
• Extensive hands-on experience with OpCon Workload Automation / SMA OpCon.
• Strong experience designing, configuring, scheduling, and supporting complex batch workflows.
• Experience managing job dependencies, schedules, calendars, sequences, and mission-critical batch cycles.
• Experience supporting batch environments across legacy, distributed, and cloud-hosted applications.
• Hands-on experience installing, configuring, upgrading, and maintaining OpCon.
• Experience with OpCon versioning and configuration migration, including importing/exporting jobs between environments.
• Experience coordinating with software vendors for patching, upgrades, and product-related issues.
• Strong Unix/Linux shell scripting experience, including Bash/KSH or similar scripting technologies.
• Experience troubleshooting batch failures, job dependencies, exit codes, and production issues.
• Experience configuring batch monitoring dashboards, alerts, and notifications.
• Hands-on experience with production support and incident management.
• Experience using Azure DevOps for incident tracking, escalation, documentation, and knowledge management.
• Strong SQL skills, including writing queries for troubleshooting and data validation.
• Experience with AWS PostgreSQL RDS and AWS cloud resources.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication skills and ability to coordinate with application, infrastructure, database, and business teams.
• Ability to work independently in a 24x7 production support environment, including rotational and night shifts.

Preferred Skills

• Experience supporting high-volume enterprise batch environments.
• Experience with SFTP monitoring and batch file-processing workflows.
• Hands-on experience with Splunk dashboards, indexes, alerts, and monitoring.
• Experience with performance tuning and batch optimization.
• Experience with change management, RCA, and production problem management.
• Experience creating technical documentation, runbooks, knowledge articles, and operational procedures.
• Experience working with cloud-based batch processing environments.
• Familiarity with ITIL-based incident, problem, and change management processes.

Key Technical Skills

OpCon | SMA OpCon | Workload Automation | Batch Scheduling | Batch Operations | Job Dependencies | Batch Workflows | Unix/Linux | Shell Scripting | Bash | SQL | PostgreSQL | AWS RDS | AWS Cloud | Azure DevOps | Splunk | SFTP | Production Support | Incident Management | RCA | Monitoring | Alerting | Performance Tuning

Expected Deliverables

• OpCon batch schedules and workflow configurations
• Production batch job monitoring and execution
• Batch enhancement/change request documents and estimates
• Incident and problem-resolution documentation
• Batch failure analysis and RCA reports
• Daily batch execution status reports
• Monitoring dashboards, alerts, and notification configurations
• Knowledge base articles and operational runbooks
• Configuration migration/versioning documentation
• Production support and escalation records