Program Manager

The platform, components, templates, and migrations landing on time and to spec, so our business and corporate staff groups can execute on top of them. You are their delivery partner, not the owner of their business decisions or adoption. Success is measured by outcomes, not activity.

Duties

• End-to-end accountability for technology delivery across the portfolio, from plan through go-live.
• Build the program structure across technical workstreams: delivery plans, milestones, dependencies, and ownership.
• Hold scope discipline, getting ahead of scope shifts, competing priorities, and moving expectations.
• Run multi-vendor execution, holding internal engineering teams and outside delivery partners to their commitments.
• Serve as the delivery connection point between business owners, technology teams, and vendors, translating business intent into technical delivery.
• Track risks, dependencies, and the decisions that unblock delivery.
• Build and run executive and SVP governance, giving leadership a clear read on delivery health, risks, and next steps.
• Raise the harder escalations early, without damaging the relationships that keep delivery moving.
• Turn decisions into technical follow-through across every team and vendor.

Skills:

• Track record leading large, complex enterprise technology programs where you owned whether delivery landed.
• Proven capacity to run multiple technical workstreams, vendors, and senior stakeholders at once.
• Depth in scope, risk, dependency, financial, and delivery management.
• Experience running executive governance and holding your own with VP/SVP audiences.
• A history of keeping vendors and internal teams honest against milestones and deliverables.
• Strong executive presence, communication, negotiation, and stakeholder skills.
• Comfort operating amid ambiguity, organizational complexity, and shifting priorities.
• The judgment to make sound calls and move without being steered.

Education:

• Bachelor's degree in Business, Information Technology, Engineering, or a related field, or equivalent professional experience.
• 10+ years leading enterprise programs, with several at the SVP-facing level.
• Program management certification (PMP, PgMP, or equivalent) preferred.
• Agile/SAFe or comparable delivery-framework credentials a plus.