Field Service Engineer

About Acclaim Handling Ltd

Acclaim Handling Ltd is a well-established UK leader in materials handling, providing forklift sales, hire, servicing, and operator training since 1982.

Whilst serving just the Southeast in its founding years, the company has since expanded to 8 regional depots covering much of the UK. Our local depots are in the following locations:

Ø Purfleet – Essex

Ø Chatham – Kent

Ø Spencers Wood – Reading

Ø Spalding – Lincolnshire

Ø Cosham – Portsmouth

Ø Rugby - Warwickshire

Ø Rackheath – Norfolk

Ø Prescot - Merseyside

With the company mantra of ‘Success built on service', customer Service is the beating heart of the company and we are looking for the best individuals to compliment our existing, dedicated team and serve our loyal customer base.

Onsite Customer Forklift Trucks Repairs

Repair of electrical, mechanical and hydraulic components.

Repairing hydraulic valves and rams.

Repairing final drive and gearbox components.

Repairing engines and components.

Inspecting and providing quotes to customers regarding repairs, in close liaison with the Service Manager.

To identify additional chargeable repairs that can be quoted to the customer.

Onsite Customer Forklift Truck Servicing

Responsible for servicing LPG, diesel and electric powered forklift trucks to a high standard, and with a view to preventative maintenance.

Using a check sheet ensure the equipment is fully functional, and conforms to current legislation.

Changing the oil, filters, etc as necessary.

To carry out Thorough Examinations pending qualifications.

To identify additional chargeable repairs that can be quoted to the customer.

Onsite Customer Overhaul of Forklift Trucks

Responsible for completing a partial or full strip-down of LPG, diesel or electric forklift trucks.

Onsite Customer Battery Maintenance

Check voltages and gravities of traction batteries using meters and hydrometers.

Complete a battery survey and report on it as required.

Engineer Administration

Responsible for time entry, job reporting, parts requests, part number identification and customer sign off using a tablet.

Liaising with the Service Manager and the Parts Controller as necessary.

Any other reasonable duties related to this role.

• You've got an NVQ or something similar in a field that's relevant to what we do
• You've spent some hands-on time in machine maintenance and know your way around the nuts and bolts
• You have a knack for keeping customers happy and their needs front and center

• Get your travel fully covered with our Door to Door pay, ensuring every minute counts
• Secure your future with peace of mind thanks to our pension and life assurance plans
• Get rewarded for your extra efforts with additional overtime pay
• Join us at various company events where you can unwind and connect with fellow team members
• Enjoy exclusive deals and savings through our discount platform
• Help us grow by referring great talent and earn rewards through our referral program