Desktop Support Specialist - 304204 with Security Clearance

DNI Delaware Nation IndustriesRome, NY🇺🇸United StatesPosted Sep 18, 2026

Why This Role Stands Out

This hybrid Desktop Support Specialist role offers a fantastic opportunity to advance your IT career within a reputable organization, supporting critical Air Force research initiatives and developing your skills across a broad range of technologies. If you are a mid-senior level professional with an active Secret clearance and a passion for client system lifecycle management, you will thrive in this dynamic environment with excellent benefits and professional development support. Apply now to become an integral part of their dedicated User Services team!

Quick Overview

Salary

$50k - $55k/yr

Seniority

Mid Senior

Employment type

Employee

Work mode

Hybrid

Location

Rome, NY, United States

Posted

Yesterday

Job Description

Description Delaware Nation Investments/Emerging Technologies This is a non-personal services order to provide seamless support to Air Force Research Laboratory (AFRL) Information Directorate for Information Technology (IT), communication and computer management services including service desk support, desktop support, network support, enterprise services, web services, cybersecurity and information assurance support, communications support, field services, and specialized information systems support. The Desktop Support Specialist will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security. Requirements

Client System Deployment
WDS/PXE imaging
Joining client systems to a Windows domain
Client System Delivery
Backup/Restore of user profiles
Configuration of user facing applications
Client System Troubleshooting
Printer/File Share connections
General user facing application troubleshooting Additional:
Active Secret clearance or ability to obtain one
CompTIA Security+ Benefits Benefits Include:
Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental
Matching 401K
Short- and Long-Term Disability
Pet Insurance
Professional Development/Education Reimbursement
Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary Compensation: $50,000 - $55,000

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans