Sr Payroll Specialist

About Zuora

At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue.

We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation.

The Opportunity

• End-to-End Payroll Processing: Accurately process scheduled monthly payrolls for salaried and hourly employees, including bonuses, commissions, and off-cycle payroll runs.
• Payroll Compliance & Accuracy: Ensure payroll adheres to local labor laws, tax regulations, and company policies while maintaining strict internal controls.
• Audit & Reconciliation: Conduct detailed audits of payroll data, validate reports, and reconcile payroll before and after transmission.
• Payroll Documentation: Maintain accurate payroll records, ensuring compliance with audit and reporting requirements.
• HR & Payroll Data Management: Track and review HR payroll interface (PI) files for compensation updates, benefit changes, and new hires.
• Cross-Functional Collaboration: Work closely with HR, Accounting, Legal, Operations, and third-party vendors to ensure payroll accuracy and resolve discrepancies.
• Employee Support & Communication: Address payroll-related inquiries, providing clear and timely resolutions to employee concerns.
• Reporting & Analysis: Prepare payroll-related financial reports for senior management, Accounting, and Finance teams as needed.
• Year-End Processing & Tax Compliance: Assist with year-end reporting and collaborate with payroll vendors to complete international tax filings.
• General Ledger & Accounting: Manage payroll-related journal entries and support month-end and year-end closing processes.

About You

• Education & Certification: Bachelor’s degree in Business, Accounting, or a related field; Certified Payroll Professional (CPP) preferred.
• Payroll Experience: 5+ years of US payroll processing experience, preferably with ADP, including working with third-party payroll providers, are required.
• Compliance Expertise: Strong understanding of payroll regulations, tax laws, and international payroll compliance requirements.
• Technical Skills: Proficiency in Excel, Word, and MS Office, with experience in payroll software systems. Experience with the implementation of payroll software systems.
• Analytical & Detail-Oriented: Strong numerical and analytical skills with a keen eye for accuracy in payroll processing.
• Communication & Problem-Solving: Excellent written and verbal communication skills, with the ability to address employee concerns and collaborate effectively with various teams.
• Confidentiality & Integrity: Ability to handle sensitive and confidential information with discretion and professionalism.
• Organizational & Multitasking Abilities: Proven ability to manage multiple payroll cycles, meet deadlines, and prioritize tasks effectively in a fast-paced environment.
• Team Player Mentality: Strong work ethic with a proactive, solution-driven approach to challenges. A desire or willingness to expand knowledge to new areas/geographies

About the Team

The Senior Payroll Specialist plays a critical role in ensuring the seamless processing of the US payroll. This position requires a detail-oriented professional with deep expertise in payroll compliance, general ledger functions, and some international payroll operations. Working independently with minimal supervision, you will be responsible for ensuring payroll accuracy, compliance, and efficiency in a high-growth, fast-paced environment. As a key member of the US Payroll team, you will collaborate with finance, HR, and payroll service providers to enhance payroll processes and ensure timely and compliant payroll execution.

Location: Remote / US

Benefits

Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide:

• Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs
• Medical, dental, and vision insurance
• Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break
• Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy)
• Learning & development stipend to support ongoing growth
• Opportunities to volunteer and give back, including charitable donation matching where available
• Mental wellbeing resources and support

*Benefits may vary by location; details will be shared during the interview process

#ZEOLife at Zuora

ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We:

• Collaborate deeply across teams and regions
• Learn constantly and iterate often
• Build an inclusive, high-performance culture where people feel inspired, connected, and valued

Our Commitment to an Inclusive Workplace

Think, be and do you.
At Zuora, different perspectives, experiences, and contributions matter — everyone counts.

Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).