Temporary IT Support Specialist

Department: Temp Center
Salary/Grade: TMP/01
Position: Temporary IT Support Specialist
Hours: This is a full-time position (40 hours per week/ 5 days/week- in-person / M-F)
Pay: $30.00 per hour
Campus: Evanston
Approximate start date: ASAP
Approximate end date: 8/31/2027
Northwestern University is seeking a temporary Full-time IT Support Specialist for the Evanston campus.
Temporary Job Description:

• Provide first-level technical support for faculty, staff, and students, including troubleshooting Windows and macOS computers, software applications, printers, and basic classroom technology.
• The technician will respond to service requests, perform device setup and deployment, assist with account and access issues, document support activities, and escalate complex problems as needed.
• Strong customer service and communication skills, along with basic knowledge of desktop support, hardware troubleshooting, and Microsoft 365, are required.

In addition to salary, this temporary position is eligible for paid time off and paid sick time in accordance with Northwestern University policies. This position is not eligible for other benefits offered to regular staff positions.
Northwestern University seeks to employ a varied and diverse range of dynamic people who understand the importance of our mission and vision. When you consider a temporary opportunity at Northwestern University, you know that you are joining an institution with a deep history of academic, professional and personal development.
Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement . Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process .