Internet Sales Manager

Description

Internet Sales Manager

Fury Motors

At Fury Motors, our mission is the

Relentless Pursuit of a Great Customer Experience

.
We are building a team of leaders who believe great results come from strong daily behaviors, clear ownership, disciplined process, and doing business the right way.
Our Fury Principles guide how we operate:
We Take Responsibility & Ownership
We Show Care
We Are Built to Serve
We Are Problem Solvers, Not Problem Creators
We Get Better at the Hard Things
We Make It Easy
We are looking for an

Internet Sales Manager
who can lead internet sales performance, improve lead response quality, drive appointment creation, coach the team, and help convert digital opportunities into showroom traffic and sold vehicles.
This is not just a lead-handling role. This is a sales leadership role focused on turning customer interest into appointments, shows, and car deals.

About the Role

The Internet Sales Manager is responsible for driving internet sales performance by leading lead response quality, appointment setting, appointment confirmation, CRM discipline, customer engagement, and follow-up execution.
The right candidate will be organized, urgent, competitive, customer-focused, and able to coach both BDC/internet team members and sales consultants on how to turn online opportunities into real showroom activity.
What You’ll Own

Lead internet sales performance and appointment creation
Ensure internet leads are responded to quickly and professionally
Coach the team on what a quality internet response looks like
Drive appointment setting, appointment confirmation, and appointment show performance
Monitor CRM activity, overdue tasks, unworked leads, and follow-up completion
Ensure every internet lead receives personalized, helpful, appointment-focused communication
Review lead sources, lead quality, response times, and conversion performance
Partner with Sales Managers and Desk Managers to ensure strong customer handoff
Follow up on missed appointments, unsold showroom traffic, and active opportunities
Identify weak points in the lead process and create action plans to improve performance
Support sales consultants with phone, text, email, and CRM best practices
Help create urgency, accountability, and consistency in how digital customers are handled
What Success Looks Like

A successful Internet Sales Manager will help the store

Increase appointment set rate
Increase appointment confirmation rate
Increase appointment show rate
Improve lead response speed and quality
Maintain clean CRM activity with minimal overdue tasks
Reduce unworked leads
Improve internet lead close rate
Create stronger handoffs between internet, sales, desk, and finance
Improve customer experience before the customer ever arrives
Build a team that treats every lead as a real opportunity
This role is not for someone who simply watches leads come in and hopes customers respond. This role is for someone who owns the process of turning online interest into appointments, shows, and sold vehicles.
Requirements
Qualifications

2+ years automotive internet sales, BDC, sales, or sales management experience preferred
Prior internet manager, BDC manager, sales manager, or high-performing sales consultant experience strongly preferred
Strong understanding of CRM usage, lead handling, appointment setting, customer follow-up, and sales process
Proven ability to coach phone, text, and email communication
Strong organizational and communication skills
Comfortable reviewing data, reports, lead sources, response times, and conversion metrics
Ability to work in a fast-paced, high-accountability environment
Ability to work evenings, Saturdays, and dealership retail hours
Must align with Fury Motors’ mission and principles
Key Performance Areas

Performance will be measured by

Lead response time
Unworked leads
Overdue CRM tasks
Appointment set rate
Appointment confirmation rate
Appointment show rate
Internet lead close rate
Daily appointment count
Customer follow-up quality
CRM process execution
Sales consultant / BDC coaching and development
Customer experience and review performance
Compensation

$80,000–$120,000+ annually

, based on experience, performance, and results.
Schedule

Full-time position. Evenings, Saturdays, and dealership retail hours are required.
Apply

If you are an internet sales leader who wants ownership, accountability, growth, and the opportunity to help build a stronger dealership culture, we want to talk with you.