Project/Administrative Coordinator (Hybrid)(No H-1B or Corp to Corp)

Please note that this is a 6-Month Contract position and is Hybrid, 2-3 days a week in office. No Corp to Corp or H-1B.

JOB DESCRIPTION:

Qualifications:

• Experience in sales administration, customer service, sales operations, order management, or a related field.

• Strong organizational, communication, responsiveness, and follow-through skills.

• Ability to manage multiple priorities and work independently.

• Excellent attention to detail and problem-solving skills.

• Proficiency in Microsoft Office and the ability to learn business systems.

• Ability to maintain accurate customer and account records, pricing information, contracts, and order documentation.

• Strong coordination and issue-resolution skills when working with customers, sales teams, and internal departments.

Preferred Skills:

• Experience with Salesforce, SAP, Oracle, or similar business systems.

• Experience in healthcare, medical devices, veterinary, pharmaceutical, or another regulated industry.

• Experience with sales administration, order management, shipping, logistics, returns, or loaner equipment tracking.

Position Summary:

The Sales Administration Coordinator will support a U.S. veterinary business during its separation and stand-up from another business unit. This role provides sales administration and operational support to three Sales Consultants and more than 700 U.S. customers by coordinating sales activities, resolving operational issues, and helping establish consistent, efficient processes.

Key Responsibilities:

Sales Administration and Documentation

• Maintain accurate customer and account records.

• Support pricing, quotes, contracts, and sales documentation.

• Prepare reports, trackers, and status updates to provide visibility into sales activities and outstanding issues.

• Provide general administrative support to the sales team as needed.

Order Management and Logistics

• Coordinate customer orders, shipping, and logistics.

• Resolve order-related issues and escalate concerns as appropriate.

• Manage instrument, implant, and loaner requests, returns, and tracking.

• Maintain accurate information regarding orders, loaners, returns, and customer activities.

Cross-Functional Collaboration

• Collaborate with Sales, Customer Service, Supply Chain, Finance, and Contracts to support daily operations.

• Communicate with customers and external partners to address requests and resolve issues.

• Provide timely, dependable support to Sales Consultants and customers.

Process Improvement

• Document processes and help establish consistent, repeatable workflows.

• Identify opportunities to improve efficiency, accuracy, and visibility into sales operations.

• Support business separation and stand-up activities by helping develop effective administrative processes.

Success Measures;

• Provide timely, dependable support to Sales Consultants and customers.

• Maintain accurate customer, pricing, contract, and order information.

• Resolve and escalate issues effectively.

• Improve visibility into orders, loaners, returns, and sales activities.

• Reduce administrative workload through well-documented, repeatable processes.

Candidates must provide their phone number. Job reference number is A5609.