Office Clerk

ABM Parking Services has a full time opening for a Office Clerk to provide administrative support and assistanc

Pay: $21.00/hr

The pay listed is the hourly range or the hourly rate for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)

Shift: Monday - Friday 8am - 5pm

• Provide outstanding customer service to clients and visitors.
• Validate tickets for customers, prepare and sell validations, parking passes.  Provide outstanding customer service to clients and visitors.
• Validate tickets for customers, prepare and sell validations, parking passes.
• Answer intercom calls to assist customers at the exits, answer telephones and emails daily
• JDE key card maintenance to include adding, deleting, and updating parkers. Maintaining database.
• Assist office manager in keeping daily reports up to date for accounting and revenue recon.
• Research backup for credit card chargebacks, accept monthly payments, create custom validation
invoices for tenants, assist office manager with special requests as needed
• Assist with preparation and input of DR (daily reports) in JD Edwards.
• Interact with Tenants and Management daily.
• Communicate effectively with management team, bringing issues to their attention in a timely manner.
• Building Access Setup / Parking Access input
• Pinnacle control includes article setups, building access set up, and card readers and cab reboots
occasionally

• Minimum of two (2) years of experience in a parking office or parking operations administrative role.
• Ability to think critically, make sound decisions, and perform effectively under pressure.
• Strong problem-solving skills with excellent attention to detail.
• Excellent verbal and written communication skills
• Must demonstrate professionalism, a positive attitude, reliability, and a professional appearance.
• Proficiency in Microsoft Office applications, particularly Excel and Word.
• Experience with ParkABM, data entry, and maintaining monthly parking accounts, including adding,
updating, and deleting parkers.
• Ability to handle customer inquiries, complaints, and disputes professionally and efficiently.
• Strong organizational skills with the ability to multitask, prioritize responsibilities, and meet deadlines.
• Experience with SKIDATA Parking Access and Revenue Control Systems (PARCS) is preferred