Quick Overview
Job Description
Authentic helps insurance brokers create better insurance products for their clients. We provide the technology platform and behind-the-scenes support that lets brokers build custom insurance solutions for specific industries or customer groups. Think of us as the operating system that powers these specialized insurance offerings. For brokers, this means they can offer unique products their competitors don't have, earn more money, and spend less time on paperwork and administrative tasks. We handle the complex (technology, compliance, and partnerships with highly-rated insurance carriers), so they can focus on serving their customers and growing their business.
Role Overview
The Insurance Product Analyst sits at the intersection of actuarial product development and program configuration. This role owns work across the full lifecycle of bringing an insurance product to market, from rate indications and pricing support, through SERFF filings and regulatory approval, to building and configuring the resulting rates, rules, and forms directly in Authentic’s policy administration system (PAS).
This is a hands-on role for someone who wants exposure to both the actuarial and technical/configuration sides of insurance product development, working closely with senior actuarial and program development teammates as they grow into more independent ownership of builds and filings.
Job Responsibilities
Actuarial & Filing
You'll start by supporting senior actuarial teammates on these workflows and learning the domain as you go, growing into more independent ownership over time.
- Support senior actuaries with loss analysis and data review to evaluate product performance and trends, and assist in developing rate indications and pricing support
- Learn and support insurance product development end to end, including rate, rule, and form work
- Assist with state insurance filings across multiple lines of business in SERFF, learning the filing process from development through submission and response to regulatory objections
- Maintain filing documentation and help organize filing-related data and materials
- Conduct competitive and regulatory research to support insurance filings and product development
- Help prepare supporting documentation used in actuarial analyses and regulatory submissions
Program Build & Configuration
- Build and configure rates, rules, and forms directly in the PAS, translating actuarial rate development into live program configuration
- Resolve inbound Operations requests across endorsements, build configuration, class mappings, and form attachments
- Use GitHub to make and ship configuration changes to carrier programs, tenants, products, and coverages
- Support senior teammates on active builds by owning discrete sub-tasks such as class code mapping, form attachment conditions, and QA testing in staging
- Work on bug fixes and basic components of programs in the PAS, with guidance from senior Program Developers
Required Skills and Experience
We are looking for thoughtful individuals that demonstrate skills that reflect a proactive and strategic approach to problem resolution. This is an entry-level role and we will train you on the actuarial, filing, and configuration work end to end. Prior experience with insurance, SERFF, or technical/configuration systems is not required; some exposure is a plus, but curiosity and a fast learning curve matter more.
- Effective project management skills with the ability to manage, prioritize, and effectively meet deadlines
- Proactive and positive verbal and written communication skills; willing to collaborate in a team environment
- Demonstrate skills that reflect strong attention to detail; demonstrate skills that reflect a proactive and strategic approach to problem resolution; demonstrate skills that reflect strong judgement
- Excellent computer skills (proficiency in Microsoft Excel is a plus)
- Comfortable with, and excited to learn, technical and configuration systems — you don't need a software engineering background, but you should be unintimidated by digging into new tools and platforms
- Detail oriented and highly organized
- Strong problem solving, time management, and multi-tasking skills
Our (FTE) benefits
- Competitive salary, equity, and role trajectory
- Comprehensive health benefits for you and your family
- 401(k) plan with company match
- Unlimited PTO
- Paid parental leave
About Authentic
Authentic builds the infrastructure that program insurance runs on. We partner with leading brokerages to design and manage custom insurance programs, backed by A and A- rated carriers operating nationwide. Brokers bring the data and distribution. We bring everything else: the technology, the capacity, and the underwriting expertise to stand up specialized programs at speed and build them to last. We’re a Series A company backed by top investors, including FirstMark Capital, Zigg Capital, Slow Ventures, Clocktower, Commerce Ventures, and Altai. We’ve grown over 15x in the past year with a massive market opportunity ahead.
Authentic is committed to building an inclusive working environment regardless of gender, sexual orientation, religion, ethnicity, race, education, age, or other personal characteristics. We believe that people do their best work when they can be themselves, and different perspectives and experiences make us stronger as a team. We’re proud of the supportive and inclusive workplace we're building together and are always working to make it even better.
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