Cleared Engineering Operations Technician

Amazon Web Services (AWS) seeks a Cleared Engineering Operations Technician to support critical infrastructure in a secure AWS data center. You will operate and maintain mechanical, electrical, and network systems, perform monitoring, troubleshooting, and preventive maintenance, and respond to incidents to protect uptime for mission-critical workloads. Partnering with engineering, security, and operations teams, you'll follow strict safety and change-control procedures, document work, and continuously improve reliability. This role requires an active security clearance, strong technical aptitude, and comfort in a fast-paced, high-ownership environment.

Responsibilities

• Operate and maintain data center mechanical, electrical, and networking systems
• Monitor infrastructure health and respond to alarms and incidents
• Perform preventive and corrective maintenance on critical equipment
• Support installation, decommissioning, and upgrades of hardware
• Follow safety, security, and change-control procedures at all times
• Document work in ticketing systems and maintain accurate asset records
• Collaborate with engineering, operations, and security teams on issues
• Assist in root cause analysis and implement reliability improvements
• Ensure compliance with security and environmental controls for cleared sites
• Provide on-call or shift coverage to support 24/7 operations

Required Skills

• Data center infrastructure operations
• Mechanical and electrical systems troubleshooting
• Network hardware installation and maintenance
• Linux/Windows server basics
• Monitoring and incident response
• Preventive maintenance planning
• Ticketing and documentation tools
• Physical security and access control
• Change management processes
• Root cause analysis