Sales Associate

Join NIKE as a Sales Associate and bring innovation and sport to life on the retail floor. In this role, you'll deliver exceptional service, share deep product knowledge, and connect customers to the right footwear, apparel, and accessories for their athletic and lifestyle needs. You'll support visual merchandising, maintain inventory, and help drive store sales goals in a fast-paced, energetic environment. At Nike, you'll be part of an inclusive team, with opportunities to learn, grow, and make an impact on athletes and sport culture worldwide.

Responsibilities

• Deliver premium customer service by greeting shoppers, understanding needs, and offering product recommendations aligned with Nike's brand standards.
• Maintain strong product knowledge of Nike footwear, apparel, and accessories, including features, fit, and latest releases.
• Drive sales by suggesting complementary products, meeting individual and store sales goals, and supporting promotions.
• Ensure merchandise is well-stocked, organized, and visually aligned with Nike visual merchandising guidelines.
• Operate point-of-sale systems accurately for purchases, returns, and exchanges while safeguarding customer data.
• Assist in inventory processes, including receiving shipments, stockroom organization, and regular cycle counts.
• Support an inclusive, team-based environment, collaborating with teammates to achieve daily performance targets.
• Educate customers on Nike digital tools, loyalty programs, and omnichannel options (e.g., online ordering, pickup).

Required Skills

• Retail sales
• Customer service
• Point-of-sale (POS) operation
• Cash handling and reconciliation
• Inventory management
• Visual merchandising
• Product knowledge - athletic footwear and apparel
• Cross-selling and upselling
• Basic computer and mobile app proficiency
• Communication and interpersonal skills