IT Project Manager – ServiceNow Implementations W2

We have an excellent contract opportunity for an IT Project Manager – ServiceNow Implementations in Houston, TX.

Position Details:

• Location: Downtown Houston, TX
• Duration: 6 months (possible extension)
• Experience: 5–10 years
• Work Authorization: Open to all valid work authorizations
• Client: CenterPoint Energy

Job Description

We are seeking an experienced IT Project Manager with 5–10 years of experience managing IT projects and hands-on exposure to ServiceNow module implementations. The ideal candidate will have experience coordinating business continuity, ERP resiliency, disaster recovery, AI governance, and vulnerability management initiatives.

Required Qualifications

• 5–10 years of IT project management experience.
• Hands-on exposure to ServiceNow module implementations or enhancements.
• Experience with business continuity, ERP resiliency, disaster recovery, or application recovery initiatives.
• Experience with AI governance or ServiceNow AI Control Tower implementations.
• Knowledge of vulnerability management workflows, cybersecurity remediation, and compliance reporting.
• Strong project planning, stakeholder management, risk and issue tracking, and communication skills.
• Experience coordinating testing, deployment, release readiness, and operational handover.

Mandatory Work Location Requirement

• 100% onsite in Downtown Houston, TX.
• Must start onsite from Day 1.
• Written confirmation of onsite availability is mandatory.
• No remote work or remote exceptions.

Candidates must meet the onsite requirement and have relevant ServiceNow project management experience to be considered.

Responsibilities

• Manage end-to-end ServiceNow implementation and enhancement projects.
• Develop project plans, schedules, milestones, resource plans, status reports, and RAID logs.
• Coordinate business stakeholders, ServiceNow developers, platform architects, infrastructure teams, cybersecurity teams, and third-party vendors.
• Manage project scope, schedule, dependencies, risks, issues, and change requests.
• Facilitate requirements workshops, solution design reviews, governance meetings, and stakeholder reviews.
• Coordinate configuration, development, system integration testing, UAT, production deployment, and operational handover.
• Manage business continuity, ERP resiliency, disaster recovery planning, recovery readiness, and DR testing coordination.
• Coordinate ServiceNow AI Control Tower implementation or related AI governance capabilities, including requirements, integrations, testing, and deployment.
• Oversee vulnerability management initiatives, remediation tracking, severity levels, SLAs, exceptions, and closure reporting.
• Coordinate integrations and workflow requirements between ServiceNow and vulnerability scanning or security tools.
• Monitor project progress, escalate risks, resolve blockers, and ensure delivery within agreed scope and timelines.