HR BUSINESS ANALYST (SAP SUCCESSFACTORS ESM) - Michael Page

A financial services organisation based in London.

Description

HR Business Analyst (SAP SuccessFactors ESM) requirements:

• Collaborate with HR teams to understand their requirements and translate them into system solutions using SAP SuccessFactors ESM.
• Support the global design and requirements definition for SuccessFactors ESM and Workzone.
• Facilitate design workshops with stakeholders, HR service owners and SMEs across Asia, EMEA and the Americas.
• Work closely with implementation partners to ensure solutions are delivered in line with approved business requirements and global operating model objectives.
• Conduct detailed analysis of current HR service delivery processes, employee journeys, service models and supporting technologies.
• Document current-state ("as-is") processes, pain points, risks and improvement opportunities.
• Research HR industry best practice and emerging capabilities within SAP SuccessFactors ESM and Workzone.
• Provide support for system configurations, troubleshooting and issue resolution.
• Analyse and document HR processes to identify areas of improvement.
• Assist in the design, testing and implementation of system updates or new functionalities.
• Ensure data accuracy and integrity within HR systems.
• Deliver user training and create documentation for system processes and updates.
• Work closely with cross-functional teams to ensure alignment of HR systems with business needs.
• Monitor system performance and recommend enhancements to optimise functionality.
• Produce design documentation including:
  • Business requirements
  • Future-state process maps
  • Employee journeys
  • Functional specifications
  • Design decision papers
  • Design governance papers for Workzone ongoing maintenance

Profile

A successful HR Business Analyst (SAP SuccessFactors ESM) should have:

• Proficiency in SAP SuccessFactors, particularly in the Employee Service Management module.
• Experience with HR systems and process analysis in the financial services sector.
• Demonstrable experience implementing SAP SuccessFactors Employee Services Management (ESM).
• Demonstrable experience implementing SAP SuccessFactors Workzone.
• Experience leading global business analysis and solution design activities.
• Strong understanding of HR Shared Services operating models and HR service delivery processes.
• Experience delivering large-scale HR transformation programmes.
• Strong problem-solving skills to manage system-related issues effectively.
• Ability to document processes and create user-friendly training materials.
• Excellent communication skills to collaborate with HR and technical teams.
• Attention to detail to ensure data accuracy and system integrity.

Job Offer

• Daily rate between £650 and £740, dependent on the level of experience.
• Temporary contract within the banking industry.
• Opportunity to work in a London-based organisation.

If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.