Quick overview
Job description
ROLE & RESPONSIBILITIES:
- Regular outreach to community members, including receiving follow-up on community needs and making referrals.
- Assist newcomers in navigating and accessing community resources.
- Engage in activities to receive, collect, and share feedback obtained from the immigrant community to enhance understanding of community specific needs and inform service provision (be a bridge between World Relief and immigrant community).
- Regularly update the Ambassador team on new or changed community resources.
- Tailor and participate in group-based educational activities or community network-building activities (virtual and in-person).
- Collaborate on outreach efforts for educational workshops, hosted events, and classes to ensure strong attendance and participation.
- Create resources in target languages about available services and life in the United States.
- Promote World Relief at community events (both immigrant and broader community).
- Collaborate with fellow Community Ambassadors and other World Relief programs.
- Document and record plans, activities, outcomes, and follow-up steps.
- Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events.
- Maintain timely and accurate client files, case notes, and reporting records.
- Other duties as assigned
JOB REQUIREMENTS:
- Mature and personal Christian faith
- Committed to the mission, vision, and values of World Relief
- Desire to serve and empower the Church to impact vulnerable communities
- Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
- Personal refugee/immigrant experience.
- Fluent in English and Arabic, Dari, or Pashto
- Microsoft Office skills required.
- Highly self-motivated with strong follow-through and ability to work independently.
- Adaptable and comfortable working in a fast-paced environment.
- Strong mediation and problem-solving skills.
- Strong organizational skills and ability to maintain detailed, accurate records.
- Comfortable working in a team environment.
PREFERRED QUALIFICATIONS:
- Valid driver's license, access to reliable vehicle and ability to pass MVR standards. Willingness to drive World Relief vans preferred.
- Direct-service experience with immigrant populations preferred.
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