Deputy Chief of Staff

Agency Description
The Department of Small Business Services (SBS) is a dynamic, client-centered Agency whose mission is to serve New York’s small businesses and commercial districts. SBS makes it easier for companies in New York City to form, do business, and grow by providing direct assistance to business owners, promoting commercial districts, promoting financial and economic opportunity among minority and women-owned businesses, preparing New Yorkers for jobs, and linking employers with a skilled and qualified workforce.
Job Description:
SBS is seeking a highly organized, strategic and proactive Deputy Chief of Staff to join the Executive Office. Reporting directly to the Chief of Staff, this role will support the Commissioner and Chief of Staff in managing executive office operations, briefings and agency-wide priorities. The ideal candidate brings strong project management, policy analysis, writing and relationship management skills, alongside management experience.
Primary responsibilities will include but are not limited to:
- Serve as a key operational leader in the Executive Office. Manage workflows, track priorities and deadlines, and make sure priority projects progress across the agency.
- Supervise the Commissioner’s support staff, oversee agency briefings, manage daily and weekly updates, and external correspondence for accuracy and completeness.
- Lead complex cross-divisional projects from planning through implementation. Set timelines, track deliverables, flag risks early and help resolve issues as they arise.
- Analyze proposed legislation, rules and policy affecting SBS and its constituents. Lead ad-hoc teams implementing new initiatives across divisions.
- Serve as a liaison with City Hall, other agencies, and coordinate across internal divisions and units.
- Draft memos, presentations, reports, talking points and rollout plans that make complex issues clear for internal and external audiences.
- Represent or accompany the Commissioner at public events, stakeholder meetings, and community convenings as needed.
To apply, go to www.nyc.gov/jobs and search for Job ID: # 810001
Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.
If you are unable to apply via Jobs NYC, you can email your cover letter and resume to careers@sbs.nyc.gov with the following in the subject line: Deputy Chief of Staff.
If you do not have access to email, mail your cover letter & resume to:
NYC Department of Small Business Services
Human Resources Unit
1 Liberty Plaza, 11th Floor
New York, New York 10006
Additional Information
This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. However, the nature of the role requires a strong in-person presence, and responsibilities.
EXECUTIVE PROGRAM SPECIALIST - 06875

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.