Retail Partner Manager, Uber Advertising

About the role and team

As a Partner Manager within Uber Advertising - Retail division, you will be a founding member of a team bridging the digital and real worlds. This role is about more than just managing accounts; it’s about navigating the messy reality of building long-term partnerships with Retail brands in a fast-changing environment. You will serve as the primary link between Uber’s cutting-edge ads platform and the strategic growth goals of our enterprise partners, ensuring that every campaign translates into tangible real-world movement.

The pace here is intense and the stakes are high, as you will be responsible for defining best-practice playbooks and driving the adoption of an expanding suite of ad offerings. We are looking for people who are energized by ambiguity and have the grit to solve problems that don't always have a predefined script. If you are a resilient, data-driven professional who thrives when given the ownership to turn complex challenges into clear outcomes, this is where you will grow.

What you’ll do

• Lead the end-to-end account strategy for a portfolio of national brands, managing everything from initial campaign specifications to final reporting and optimization.
• Analyze merchant, platform, and category insights to uncover hidden growth opportunities and pitch data-backed solutions that align with merchant goals.
• Coordinate with internal sales, product, and engineering teams to ensure operational efficiency while serving as the "voice of the customer" to influence our product roadmap.
• Navigate challenging partner conversations and pricing pushbacks with creative problem-solving and critical thinking to secure stakeholder alignment.
• Build and maintain deep relationships with key marketing decision-makers and agency partners, earning trust fast through reliability and industry expertise.
• Drive team-wide initiatives by developing playbooks and sharing best practices to help scale the Uber Advertising brand across Mobility and Delivery platforms.

Basic Qualifications

• 4+ years of full-time experience in end-to-end Digital Advertising Account Management or a related analytical sales role.
• Experience managing large-scale advertising campaigns for complex Enterprise or Retail brands.
• Proven track record of working directly with media agencies and key marketing decision-makers.
• Strong proficiency in analyzing raw data and translating metrics into actionable business recommendations.
• Bachelor's Degree or equivalent practical experience.

Preferred Qualifications

• Experience across the full advertising funnel, from brand awareness to conversion-focused performance marketing.
• Excellent negotiation and forecasting skills with the ability to influence decision-makers through storytelling and data.
• A "go-getter" mindset with the resourcefulness to thrive in high-pressure, fast-paced, and ambiguous environments.
• Prior experience in the CPG, BevAlc, Retail or Restaurant industries is a plus.