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Full timeTechnology

Application Analyst / Application Support Analyst

TriaDorset🇬🇧United Kingdom

Why this role stands out

As an Application Analyst at Tria, you'll gain invaluable experience supporting business-critical retail applications within a company undergoing exciting technology modernization, with a competitive salary and hybrid flexibility. This role is perfect for a proactive problem-solver with a knack for integrations and a desire to grow their skills in a reputable retail environment. Don't miss this chance to advance your career and make a real impact!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationDorset, United Kingdom
Stakeholder ManagementSQLPowerShell

Job description

Application Analyst/ Application Support Analyst

Dorset

Hybrid working

31,000- 33,000 + benefits

A leading retailer is seeking an Application Analyst/ Application Support Analyst to join its Application Services team, supporting a range of business-critical retail, trading and corporate applications.

You'll be responsible for investigating and resolving application issues, supporting major incidents, monitoring integrations and systems, and working closely with internal teams and third-party suppliers to ensure services remain available, resilient and fit for purpose.

Key responsibilities:

  • Investigate and resolve application incidents and service requests.
  • Support major incidents and coordinate service restoration.
  • Monitor applications, integrations, APIs, reporting feeds and batch processes.
  • Work with suppliers and internal teams to troubleshoot and resolve complex issues.
  • Support new systems and projects transitioning into BAU.
  • Drive service improvements, automation and operational excellence.

What we're looking for:

  • Experience supporting enterprise applications in a complex environment.
  • Knowledge of Incident, Problem and Change Management.
  • Experience with APIs, integrations and data flows.
  • SQL skills and exposure to scripting (PowerShell, SQL or similar).
  • Experience with cloud-hosted/SaaS applications and third-party suppliers.
  • Strong analytical, problem-solving and stakeholder management skills.

This is a great opportunity to join a well-known retailer undergoing ongoing technology modernisation, offering exposure to cloud technologies, enterprise integrations and modern data platforms.

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