ServiceNow Tech BA

XPT Software Australia Pty Ltd Contract

ServiceNow Tech BA

Melbourne, Australia Posted on 11/06/2026

• XPT SoftwareAustralia PTY Ltd, incorporated in 2016, is a Software Services company
  
• XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
  
• We have 120+technocrats in Australia working at our clientlocations.
  
• XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
  
• We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
  

Job Description

We are looking for an experienced ServiceNow Technical Business Analyst with strong ServiceNow platform knowledge and hands-on exposure to AI-enabled solutions, preferably Now Assist / GenAI / Agentic AI. Experience with Calyx and/or AWS Agent Core and an understanding of Assurance operations/workflows will be highly desirable.

This will be working in a Pod Model construct, where Tech BA will be expected to bring solution components from both Architecture and Business Requirements together into clear/concise requirements ready for build.