Sales Support Specialist/Customer Services

Training & development
Manages and grows existing accounts
~ Sells additional services to clients
~ Contacts and visits clients to help them better understand company products and services
~ Provides customer service to business partners
~ Provides proactive assistance and supports to clients and business partners
~ Meets customer needs, offers options, resolves problems and follows up with customers
~ Present, promote and sell services to existing and prospective customers
~ Establish, develop and maintain positive business and customer relationships
~ Reach out to customer leads through cold calling
~ Expedite the resolution of customer problems and complaints to maximize satisfaction
~ Achieve agreed upon sales targets and outcomes within schedule
~ Coordinate sales effort with team members and other departments
~ Analyze the territory/market’s potential, track sales and status reports
~ Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
~ Education: High school diploma or equivalent
Excellent knowledge of MS Office or Google Docs
Service orientation
Monday to Friday
Weekend availability
Overtime (if required)