Sales Support Specialist/Customer Services

Job Description
The Sales Support Specialist is to ensure proper processing of company sales and support the processing department in developing new or improved processes. TheSales Support Specialist will cultivate a positive workplace, be a role model for MSS processing employees, and advocate for MSS’s best possible future. The following are specific job functions that are the direct responsibility of the Sales Support Specialist:
Quality Control:
Verify paperwork accuracy of all new installation, add-on and service jobs. Prepare an organized drive folder for projects.

Update CRM (Sunbase) work order with ancillary information and ensure accuracy. Keep track of residential loans from QC #1 to close out. Support the change order process and validate customer participation in job prerequisites. Cancellation processing support for all residential projects. Provide interdepartmental support for associate employees regarding job processing. Support special projects and department cross-training.

Valuable Benefits

Competitive compensation, comprehensive insurance, 401K, PTO, Employee Stock Ownership Program, and tuition reimbursement.
Michigan Solar Solutions is an equal opportunity employer and values diversity at our company. We consider for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification