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Policy & Governance Administrator

FirstBank UK Limitedlondon, london🇬🇧United KingdomPosted 23 Aug 2026

Quick Overview

Seniority
Mid Senior
Work mode
Hybrid
Location
london, london, United Kingdom
Stakeholder Management

Job Description

Policy & Governance Administrator (12 month FTC)


FirstBank UK is a globally recognised, top-tier bank who provide world-class services to various institutions and individuals. Offering a comprehensive range of retail and corporate financial services/products, this thriving business with over 10 million active customers in over 700 business locations is the oldest African bank in the UK. Due to business requirements & growth, we are now looking to acquire the services of an experienced Policy & Governance Administrator to support the office of the Company Secretary.


  • Please note that this is a 12 month fixed-term-contract.
  • Please note that this is a hybrid role with 3 days in the office and 2 days working from home


Key Responsibilities:


Policy Governance

  • Maintain the Bank's Policy Governance Framework, including governance standards, policy lifecycle requirements, and review schedules.
  • Coordinate the periodic review and refresh of policies in accordance with the approved review cycle.
  • Maintain and administer the Bank's Policy Hub, ensuring the accuracy, completeness, version control, and publication of policy records.
  • Manage the end-to-end governance process for policy submissions.
  • Liaise with relevant stakeholders to ensure policy documents are appropriately mapped to the Bank's Risk Taxonomy and Risk Appetite Framework.
  • Produce management information and reporting relating to policy governance, policy reviews, approvals, and compliance with governance standards.


Governance and Company Secretariat Support

  • Assist in the preparation, collation, and distribution of Board, Committee, and Management Committee meeting packs.
  • Support the drafting and maintenance of governance documentation, registers, records, and actions.
  • Support the taking and drafting of meeting minutes where required.
  • Maintain governance records and ensure appropriate filing and retention in accordance with internal requirements.
  • Coordinate responses to internal and external audit requests relating to governance documentation.


Administration and Stakeholder Management

  • Liaise with internal stakeholders to support governance processes and approvals.
  • Support the Office of the Company Secretary with day-to-day administrative activities.
  • Undertake ad hoc governance and administrative tasks as required.


KYC Administration


  • Maintain an accurate and up-to-date repository of KYC and corporate documentation.
  • Support KYC and due diligence activities relating to directors, shareholders, counterparties, and other stakeholders as required.


Key Skills/Experience:


  • Strong, proven experience within Financial Services is essential.
  • A degree within the Legal sector is preferred
  • Previous experience working in a similar Policy Administration role.
  • Strong analytical skills with proficiency in report writing.
  • Previous experience working within risk, legal or compliance environments would be advantageous.
  • Strong understanding of regulatory governance and document control requirements.
  • Experience supporting policy governance, company secretariat and governance activities.
  • Experience with governance platforms (e.g BoardEffect)
  • Excellent attention to detail.


In return we offer a fantastic benefits package including:


  • Up to 10% employer pension contribution
  • Life Assurance Cover
  • Income protection
  • Private Medical Insurance plan (upon successful completion of probation period)
  • Contribution to glasses/contacts and eye testing
  • Gym subsidy (up to £50 per month)
  • Cycle to work scheme
  • Employee Assistance Program
  • Interest Free season ticket loan for travel
  • Birthday Leave
  • 25 days annual leave, rising to 28 after 3 years and 30 after 8 years’ service
  • Give As You Earn (GAYE)


First Bank is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.


The Curve Group is First Bank UK’s outsource partner for Recruitment and a "Data Processor". The Curve Group will hold the information you submit but First Bank UK will have access to it. You can find their privacy policy here:

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