Senior Delivery Manager ( Enterprise Client Engagements)

Experience: 8+ years of progressive experience in technical program management, professional services delivery, or management consulting within enterprise technology environments.

Scope & Governance Mastery: Demonstrated track record of leading complex technical discovery phases, drafting precise SoWs, and managing scope trade-offs and client expectations.

Technical & Product Fluency: Ability to engage credibly with engineering leads and FDEs on API integrations, platform constraints, and agent architectures; strong foundational knowledge of product management practices.

Low-Code / Workflow Literacy: Prior experience working with or configuring enterprise low-code/no-code automation tools, workflow builders, or integration platforms (e.g., Zapier, Make, Power Automate, Retool, ServiceNow, or similar agent platforms) with an understanding of logic flows, webhooks, and REST APIs.

Executive Presence: Exceptional communication, negotiation, and conflict-resolution skills with senior executives and external decision-makers.

Education: Bachelor’s degree in Business, Computer Science, Engineering, or a related field; PMP, CSM, or equivalent delivery certifications are advantageous.