SCM Consultant - Agentic Supply Chain - Fulltime - (US) - Remote

Must: 10+ years global experience in strong supply chain consulting/transformation with practical AI/GenAI exposure; experience with LLMs/SLMs, AI agents, process automation, roadmap development and client delivery; consulting leadership, executive stakeholder management, proposals and business development.
Role Summary
Lead workstreams and consulting engagements that help clients design, validate, and scale autonomous and agentic supply chain capabilities. The role combines supply chain domain expertise, AI-enabled process design, client delivery, proposal support, team leadership, and measurable value realization.
Content / Capability Areas
Assessment and Roadmap
• Conduct maturity assessments, opportunity discovery, fit-gap analysis, future-state design, journey maps, use-case portfolios, and business cases.
• Prioritize use cases based on value, feasibility, risk, data readiness, and adoption impact.
Agentic Process Design
• Design human-in-the-loop workflows for planning, procurement, inventory, manufacturing, logistics, order management, control towers, and service operations.
• Define process, data, integration, governance, exception management, controls, and change requirements.
Pilot-to-Scale Delivery
• Lead pilots and implementation workstreams; establish KPIs for service, cost, inventory, productivity, resilience, working capital, and adoption.
• Create reusable methods, accelerators, case studies, and thought leadership.

Key Responsibilities
Consulting Execution
• Lead consulting engagements or major workstreams, managing plans, teams, budgets, risks, quality, client expectations, and outcomes.
• Facilitate executive and working sessions; structure ambiguous problems and produce clear, evidence-based recommendations.
• Achieve personal utilization expectations and uphold Wipro values, delivery standards, and internal compliance.
Business Development
• Develop client relationships and a personal pipeline; identify leads, shape proposals, support commercials, and help convert opportunities into engagements.
• Lead or support RFP responses, solution design, estimates, client presentations, and account growth activities.
Thought Leadership and Practice Contribution
• Develop reusable methods, assets, case studies, and thought leadership; contribute to offerings, campaigns, and industry forums.
• Coach team members, support talent development, and collaborate across consulting and delivery practices.

Required Experience
• 6+ years for C1; 10+ years for C2 of global experience, calibrated to the selected band and demonstrated scope of leadership.
• C1: 6+ years of relevant experience with expertise in a specific domain, function, or technology area; C2: 10+ years with broader expertise across multiple areas.
• Strong supply chain consulting or industry transformation experience plus practical AI/GenAI exposure.
• Experience with LLMs and SLMs, AI agents, process intelligence, automation, data, and responsible AI considerations.
• Experience leading workshops, assessments, workstreams, roadmaps, business cases, proposals, and executive-ready deliverables.
• ITSM or ITOM experience with ServiceNow, BMC Helix/Remedy, or comparable platforms is preferred.
• Relevant AI certification strongly preferred.

Technology / Platform Experience
Experience advising on or delivering transformation involving one or more of the following is preferred:
• LLM/SLM solutions, RAG, agent orchestration, model evaluation, observability, guardrails, and responsible AI
• ServiceNow ITSM/ITOM, BMC Helix/Remedy, or comparable workflow platforms
• SAP, Oracle, Kinaxis, o9, Blue Yonder, Manhattan, Microsoft, and major cloud/data ecosystems
• Process mining, integration/API, master data, analytics, automation, control towers, and digital twins
What Good Looks Like
• Connects strategy, process, operating model, data, technology, change, controls, and quantified value.
• Creates clear, executive-ready recommendations and practical transformation roadmaps.
• Builds trusted client relationships and protects outcomes through explicit scope, assumptions, dependencies, governance, and benefits tracking.
• Collaborates across Wipro and partner ecosystems to move from advisory through implementation and sustained value.
Band-Specific Performance Expectations
• C1 candidates lead major workstreams and small teams; C2 candidates lead complex engagements, larger teams, and broader account or program responsibilities.
• Own agreed sales pipeline, revenue contribution, utilization, delivery quality, client satisfaction, and practice contribution objectives.
• Build executive relationships, lead proposals and presales, and close projects or extensions with appropriate partner support.
• Coach consultants, build reusable IP, and contribute visibly to Wipro consulting community and market positioning.