IT Healthcare Consultant – Project Manager – Consultant

IT Healthcare Consultant – Project Manager – Consultant
Columbia, SC - ONSITE
12 Months

Key Responsibilities

• Lead teams providing production support, helpdesk, interface/EDI support, stakeholder monitoring, and UAT.
• Manage incidents, issues, tickets, escalations, documentation, tracking, and timely resolution of production problems.
• Ensure compliance with CMS, SSA, and other security requirements and track findings/recommendations through completion.
• Lead release management, stakeholder communications, implementation readiness, pre-deployment planning, and post-implementation monitoring.
• Support change management, backlog grooming, prioritization, and approval-gate compliance.
• Assign and oversee team workload and provide guidance across frontline, technical, vendor, and executive stakeholders.

Required Skills

• Bachelor's degree in a technical, business, or healthcare field; 5+ years equivalent business/systems analysis or computer systems development/modification experience may substitute.
• 3+ years managing system operations and/or administrative program functions in a healthcare environment.
• 5+ years of project/program management experience managing system implementations or enhancements.
• Ability to provide on-call and after-hours incident management/support.

Preferred Skills

• Experience managing operations of Medicaid Enterprise Systems.
• Knowledge of Medicaid eligibility, enrollment, and MMIS domain concepts.
• Experience with ticketing software.
• Experience developing SOPs for new system implementations.
• Strong presentation and reporting skills.
• AWS Cloud Certification(s).