Staff Product Manager, Insurance

Your Impact on our Mission

Zocdoc’s most important asset is our people. As a Staff Product Manager on our consumer marketplace team, you’ll play a critical role in accelerating Zocdoc’s mission to change healthcare. You’ll help shape a future where patients can access their coverage easily, find in network care and be backed by Zocdoc In-network Guarantee 

You’ll enjoy this role if you are…

• Personally motivated by improving our healthcare system
• Are not afraid of the complexity of how the health insurance system works
• The kind of person who thrives in ambiguity and can always come up with “crawl/walk/run” solutions
• Serious about your work, but not about yourself. Let’s face it - the way things are going, you kind of need a sense of humor

Your day to day is…

• Developing deep empathy and understanding of patient needs, pain points, and goals through research and collaboration with Design, Trust&Safety, Operations, Finance, UXR, and PMM teams
• Building a long-term vision and strategy aligned with company priorities
• Rolling up your sleeves to drive execution with deep complexity and at scale
• Driving impact through cross-functional collaboration, ensuring alignment between engineering, design, operations, and go-to-market partners

You’ll be successful in this role if you have…

• 6+ years of experience in product management, ideally with B2C, marketplace and/or insurance products
• Strong communication and storytelling skills, both written and verbal
• A data-driven mindset and enthusiasm for analytical problem-solving with exceptional attention to detail
• A passion for telling stories with data and driving alignment through insights
• Experience with SQL, Redshift, Amplitude, Looker, or Salesforce is a plus
• An action-oriented attitude and roll-up-your-sleeves mentality

Benefits:

• Flexible, hybrid work environment at our convenient Soho location
• Unlimited Vacation
• 100% paid employee health benefit options (including medical, dental, and vision)
• Commuter Benefits
• 401(k) with employer funded match
• Corporate wellness program with Wellhub
• Sabbatical leave (for employees with 5+ years of service)
• Competitive paid parental leave and fertility/family planning reimbursement
• Cell phone reimbursement
• Catered lunch everyday along with beverages and snacks
• Employee Resource Groups and ZocClubs to promote shared community and belonging
• Great Place to Work Certified