ServiceNow Project Manager with Security Clearance

Project Manager | Warrenton, VA | TS / SCI Eligible LOCATION: Warrenton, VA | 5 days onsite in a secure SCIF environment
CLEARANCE: Top Secret (TS) clearance held within the past five years; SCI eligibility required. Recent SCI access preferred.

ABOUT US

Intact Technology is an award-winning ServiceNow Elite Partner supporting federal agencies and highly regulated organizations. Recognized as the 2026 ServiceNow U.S. Federal Partner of the Year and Worldwide AI Customer Value Partner of the Year, we combine technical expertise, innovation, and an outcome-driven approach to deliver meaningful results. Our culture values individuality, autonomy, and empowerment. We encourage our people to take ownership, think creatively, and make an impact, while supporting their growth through professional development and comprehensive benefits.

THE ROLE

We're looking for an experienced Project Manager to lead ServiceNow delivery engagements supporting federal customers in a secure environment in Warrenton, VA. You'll oversee project execution, coordinate technical delivery teams, and work closely with customer stakeholders to ensure projects are delivered successfully and aligned with business objectives.
This is an opportunity to take ownership of complex ServiceNow projects, build strong customer relationships, and contribute to an award-winning ServiceNow practice.

TO BE SUCCESSFUL HERE YOU WILL

• Lead end-to-end ServiceNow delivery engagements, ensuring alignment with customer requirements, contractual scope, and project objectives.
• Develop and manage project plans, schedules, resources, risks, dependencies, and deliverables.
• Partner with ServiceNow architects, developers, and technical SMEs to coordinate project execution and resolve delivery challenges.
• Serve as a primary point of contact for customer stakeholders, providing clear communication on project status, risks, and outcomes.
• Maintain project documentation, status reporting, and governance standards.
• Proactively identify and resolve project risks, issues, and competing priorities.
• Foster accountability, collaboration, and continuous improvement across project teams.
• Leverage AI and digital tools to improve project planning, reporting, and overall delivery efficiency.

REQUIRED QUALIFICATIONS

• Must have held an active Top Secret (TS) clearance within the past five years and be eligible to obtain SCI access.
• Must be willing to work onsite five days per week in a secure SCIF environment in Warrenton, VA.
• 5+ years of progressive project management experience.
• Bachelor's degree in Business Administration or a related field.
• Experience managing ServiceNow delivery engagements or implementations across one or more ServiceNow products or solution areas.
• Strong understanding of IT Service Management (ITSM) principles and IT operational processes.
• Experience managing technical service delivery teams within a consulting and/or federal environment.
• Strong client and stakeholder management skills, with the ability to collaborate effectively across technical teams, customers, and contractors.
• Ability to manage competing priorities, identify risks, and deliver results in complex environments.
• Ability to leverage AI and digital tools to enhance productivity, decision-making, and project delivery.

OUR BENEFITS

• Ongoing personal and professional development opportunities.
• Flexible paid time off, plus 12 paid holidays.
• Premium healthcare plans — Medical, Dental, Vision — including HSA and FSA options.
• Qualified 401(k) program. PHYSICAL DEMANDS

This position is primarily sedentary and requires the ability to maintain focus on computer screens for extended periods. Frequent interaction with team members is necessary to clearly articulate ideas and information. The role involves extensive reading, transcribing, and repetitive hand and wrist motions related to typing and/or using a mouse. Reasonable accommodation may be provided to enable qualified individuals with disabilities to perform essential job functions. WORK ENVIRONMENT
This position requires working onsite five days per week in a secure Sensitive Compartmented Information Facility (SCIF) in Warrenton, VA. Employees must comply with all applicable security protocols, access requirements, and restrictions associated with working in a classified environment. Work is primarily performed in a professional office setting using standard office equipment. EQUAL OPPORTUNITY EMPLOYER
Intact is an

Equal Opportunity Employer, including protected veterans and individuals with disabilities. We are committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status under applicable law. DISCLAIMER
This job posting is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities, and qualifications required for this role. Nothing in this posting constitutes a contract of employment. Duties and responsibilities may change as business needs evolve.