Technology Project Manager - Outage Management System

The role owns the full project lifecycle, from intake and planning through design, testing, deployment, transition to operations, and closure. Candidates should have strong software delivery experience across Waterfall and Iterative/Agile environments and be comfortable leading business stakeholders, technical teams, and vendors in a matrixed organization.'

Responsibilities

Team, stakeholder, and vendor management

• Lead cross-functional project teams, build strong relationships with internal stakeholders, and promote consistent project management practices across the organization.
• Manage vendor relationships throughout the project and coordinate with implementation partners to align expectations, milestones, and deliverables.
• Work with stakeholders to develop and maintain project artifacts, including scope, schedule, budget, test plans, communication plans, training plans, activation plans, and change control documentation.
• Lead time-sensitive discussions about risks, issues, dependencies, and decisions. Coordinate action plans and follow through with the appropriate owners.
• Contribute to Technology PMO improvements by identifying process efficiencies, educating stakeholders, and implementing approved changes.
• Apply organizational change management principles to support communication, training, and adoption.
• Provide support during storm restoration efforts as needed.

Project delivery, governance, and financial management

• Apply PMBOK practices and Waterfall, Iterative, and Agile delivery methods to establish governance and deliver projects within scope, schedule, and cost constraints.
• Create and maintain project estimates, budgets, and cost forecasts throughout the project lifecycle.
• Manage formal change control and communicate impacts to scope, schedule, and budget.
• Provide actionable status reporting tailored to executives, sponsors, and project teams.
• Use MS Project, Excel, PowerPoint, Visio, portfolio management tools, and budgeting software to manage and report on project delivery.
• Follow company procedures for change management, incident reporting, time and expense reporting, purchase requisitions, and compliance.

Technical delivery

• Understand technical constraints and dependencies and account for them in project plans and delivery decisions.
• Partner with technical leads and vendors to translate business requirements into technical solutions and comprehensive test plans, maintaining requirements traceability.
• Coordinate design, testing, cutover readiness, and handoff to operations.

Required qualifications

• Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
• At least five years of experience formally leading IT projects in a cross-functional organization.
• Strong full-lifecycle SDLC experience using both Waterfall and Iterative/Agile delivery models.
• Ability to lead teams without direct authority and adapt to shifting priorities in a fast-paced environment.
• Strong stakeholder management and a customer service orientation when working with internal business partners.
• Sound judgment, problem-solving, decision-making, and leadership skills.
• Excellent written and verbal communication skills, including the ability to present to executives and large groups.
• Strong interpersonal and relationship-building skills.
• Proficiency with MS Project, Word, Excel, Visio, and PowerPoint.
• Valid driver's license.

Preferred qualifications

• Experience working directly with software development and testing teams.
• Energy or utilities industry experience.
• Experience with project portfolio management tools such as Jira, Planview, ServiceNow, UMT360, or Project Server Online.
• Consulting, implementation services, or startup experience.
• PMP, Agile, or Six Sigma certification.