Why This Role Stands Out
This is a fantastic opportunity to shape the future of digital customer experience for a landmark public transport project, offering significant growth and impact. You'll thrive if you're a strategic thinker passionate about customer insights, emerging technologies, and collaborative integration, with the flexibility of a hybrid work model.
Quick Overview
Job Description
Sydney Metro delivers Australia's biggest public transport project and first driverless railway, and is seeking a Manager Digital Customer Solutions & Integration to lead the design and integration of digital customer solutions across programs and operations.
You will translate customer insights into practical improvements, champion customer needs, and build trusted relationships across technical, operational and project teams while shaping the use of emerging technologies including AI to
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