Haystack
← Back to Jobs
Full time
Other
CF

Lead Patient Services Manager - IVF & Fertility Care

City FertilityMelbourne, Victoria🇦🇺AustraliaPosted 17 Sept 2026

Why This Role Stands Out

This role offers a fantastic opportunity to lead patient services and operational excellence within a leading fertility clinic, fostering both your leadership skills and a positive impact on patient journeys. You'll thrive here if you're passionate about people management, process improvement, and delivering exceptional, patient-centered care in a dynamic healthcare environment. Embrace this chance to contribute to a reputable organization and advance your career in reproductive health.

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia
CompliancePatient CareProcess Improvement

Job Description

City Fertility in Victoria is seeking a Patient & Clinic Services Manager to lead patient care and administration across seven sites, with primary base at Jolimont. You will drive patient services, staff development and operational excellence in reproductive health.

The role focuses on people management, process improvement, and compliance with Medicare/ART legislation, across Victorian clinics, ensuring high-quality, patient-centered care and a positive service experience.

Similar jobs