Quick overview
Job description
Infosys Limited in Melbourne/Sydney is seeking an ENM Network Technical Specialist to own incidents, changes, and escalations in a 24/7 NOC. The role requires extensive experience with core networking disciplines and vendor ecosystems, with hybrid work arrangements.
The position focuses on providing expert SME guidance, proactive network support, and strong customer engagement across voice and digital channels, while mentoring junior engineers and aligning with governance and ITIL practices.
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