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User Researcher

eTeamtelford, england🇬🇧United KingdomPosted 1 Sept 2026

Why This Role Stands Out

You'll have the opportunity to significantly impact crucial government services by advocating for user needs and shaping inclusive designs, with a competitive daily rate and hybrid flexibility. This role is ideal for a mid-senior User Researcher passionate about making a tangible difference and contributing to a well-respected organization. Apply now to leverage your skills and gain valuable experience in this impactful project.

Quick Overview

Salary
£380 - £402/hr
Seniority
Mid Senior
Work mode
Hybrid
Location
telford, england, United Kingdom

Job Description

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you.


Job Title: User Researcher - Government Gateway

Duration: 6 months

Location: Telford or Worthing– but location is flexible (2 days office)

Pay Rate: £380 to 402 per day all inc. (PAYE through Umbrella)


Job Description:

Description:

  • User Researcher – Government Gateway (supporting all teams).
  • We are looking for a User Researcher to support work on the Government Gateway programme – mainly supporting SCP, EACD/RATE and FRAUD PREVENTION CENTRE.


Core Purpose and Responsibilities

  • Evidencing User Needs: Plan and run interviews, usability tests, and surveys to ensure public services put citizens and businesses first.
  • Informing Design: Share insights with policy makers, product managers, designers and engineers to shape accessible services.
  • Advocating Inclusion: Guide teams to design inclusive services that work for diverse groups of people.


If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.

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