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Full timeTechnology

IT Support Analyst (Level 1) - Cairns, On-Call

Hastings DeeringCairns, Queensland🇦🇺Australia

Why this role stands out

Join the renowned team at Hastings Deering to accelerate your technical career while delivering impactful IT solutions in a collaborative, high-performance environment. You will thrive in this role if you are a proactive problem-solver who enjoys hands-on hardware and software support, and you will benefit from extensive professional development opportunities within a leading organization. Apply today to secure your place in a supportive team where your technical expertise will directly contribute to excellent customer outcomes.

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationCairns, Queensland, Australia
ITIL

Job description

Hastings Deering is seeking an IT Support Analyst (Level 1) based in Cairns to deliver daily desktop support, manage tickets, and assist with hardware/software deployments. You will troubleshoot issues remotely, on-site and over the phone while following ITIL-based processes.

The role includes an after-hours on-call roster and collaboration with IT teams to improve services, with a focus on customer outcomes and timely issue resolution.

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