Why This Role Stands Out
This hybrid role at Ericsson GmbH offers significant opportunities to elevate network health and customer experience by leading critical problem management initiatives and driving root cause analysis. You'll thrive here if you possess a strong telecom background and ITSM expertise, eager to collaborate with diverse teams and make a tangible impact on network performance. Apply today to join a leading technology company and advance your career in network optimization.
Quick Overview
Job Description
Ericsson GmbH in Sydney, Australia, is seeking an experienced Problem Manager to bolster network performance across CS/PS Core and Transmission. You will lead problem management, drive incident reduction and collaborate with vendors and data analytics teams.
Responsibilities include post-incident reviews, root cause analysis, and actions to reduce alarms, tickets and work orders while improving customer experience and network health. A strong telecom background and ITSM expertise are required.
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