Remedy or BMC Helix Engineer

Remedy or BMC Helix Engineer

100% Remote

12+ Months

Please let me know these all details and send me your updated resume :-

Visa :-

Current location:-

Notice Period :-

Education Details:-

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Minimum Skills Required:

Minimum 3-5 years of hands-on experience with Remedy or BMC Helix ITSM development and configuration, specifically in billing workflows and integrations.

• Strong troubleshooting experience with chartfields, financial data structures, and custom billing and invoicing workflow failures.
• Demonstrated experience integrating Remedy/Helix ITSM with ERP systems, preferably PeopleSoft/INFORMS.
• Ability to analyze failed billing tasks, identify root causes, and reprocess workflow items end-to- end.

Experience updating billing logic, automation rules, and workflow configurations.

Proficiency in fiscal year-end preparation, billing rate updates, and stabilizing workflows for financial close-out.

Experience developing or modifying dashboards within Remedy/Helix ITSM.

Strong documentation skills for system changes, configurations, and knowledge-transfer activities.

• Ability to work in fast-paced environments with strict deadlines (e.g., fiscal close).

Minimum education & experience required:

Bachelor's degree in Information Technology, Computer Science, Management Information Systems, or a related field.

Demonstrated experience with computerized systems, database management, and spreadsheet and word-processing programs to transform data and create reports.

Additional related work experience and/or certifications may substitute for the required

education on a year-for-year basis

Excellent verbal and written communication skills.

Best Regards,

Somesh

Regional Manager (Econosoft, Inc)

Direct: EXT: 5606 | Email:

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