Scrum Master / PMO Coordinator at Charlotte , NC (Onsite)-Contract

Title: Scrum Master / PMO Coordinator
Location: Charlotte , NC

Onsite

Contract

Job Description:   
"Onshore Scrum Master / PMO Coordinator (C1–C2 level) to support program leadership in driving day-to-day project execution, stakeholder coordination, and governance activities. This role will act as a key operational delegate, ensuring seamless tracking, reporting, and communication across multiple workstreams.

The individual will work closely with senior stakeholders and offshore teams, helping establish a lean onshore PMO-like structure to enable efficient delivery and governance.

Key Responsibilities

• Program Coordination & Execution Support
  Track and manage day-to-day tactical action items arising from leadership discussions with internal and external stakeholders
  Ensure timely follow-ups, closures, and escalations where necessary
• Stakeholder & Delivery Coordination
  Engage with HLT LOB DCMS Champions (CLT) and track delivery-specific action items across assigned Pods
  Collaborate with onshore/offshore teams to ensure alignment and execution
• Governance & Reporting
  Prepare, draft, and circulate meeting minutes (MoMs) with clear action tracking
  Monitor and report on hard-gate compliance across programs and delivery streams
• JIRA & Issue Tracking
  Track and report TCI JIRA gaps, defects, and errors
  Coordinate with PMO and delivery teams to ensure transparency and remediation tracking
• PMO Support & Operational Management
  Support ongoing PMO activities including status reporting, tracking dashboards, and governance cadence
  Assist in building and managing a lightweight onshore PMO structure aligned with program needs
• PTX & Cross-functional Support
  Drive PTX-related coordination, communication, and tracking activities
  Provide operational support to leadership (including coordination with key stakeholders such as Justin Peterson)

Required Skills & Experience

Core Skills

• Strong experience as a Scrum Master / Project Coordinator / PMO Analyst
• Hands-on experience with Agile (Scrum/Kanban) and Waterfall methodologies
• Expertise in JIRA, Confluence, and project tracking tools
• Strong experience in status reporting, governance, and compliance tracking
• Stakeholder Management
• Excellent communication and coordination skills
• Proven experience working with senior leadership and global teams (onshore/offshore model)
• Ability to drive meetings, follow-ups, and escalations effectively
• Operational Excellence
• Strong attention to detail in tracking, reporting, and documentation
• Ability to manage multiple workstreams and priorities simultaneously
• Problem-solving mindset with proactive follow-through"