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Fullstack Production Support (.Net, React, Dynatrace, Playwright) - 10+ yrs - SFO/San Ramon

Systems Management Group, IncSan Francisco, CA🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeOn Site
LocationSan Francisco, CA, United States

Job description

Role: Fullstack Production Support

Exp: 10+ yrs

Location: SFO or San Ramon, CA (Hybrid)

Scope:

Local Full-Stack Developer for L1 production support on the EWS 2.0 / Prism project. Will serve as first line of defense for platform health, incident triage, and rapid troubleshooting.

Key Responsibilities:

  • Incident Triage & Resolution: Investigate and resolve L1 support tickets across .NET backends and React frontends.
  • Application Monitoring: Use Dynatrace to monitor uptime, track performance metrics, and inspect transaction traces.
  • Automated Testing: Execute and maintain Playwright test suites for synthetic checks and post-release verification.
  • Escalation & RCA: Perform initial root-cause analysis and route complex issues to L2/L3 engineering squads.

Required Skills

  • Hands-on experience with .NET (C#) and React.
  • Proficiency in Dynatrace (APM) and Playwright (E2E testing).
  • Finance/Wealth Management experience a plus.

Regards,

Prakash

prakash.v(@)smg(-)llc(.)us

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