Quick Overview
Job Description
Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.
Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.
E-Commerce Product Manager
Product Strategy & Roadmap
- Own and continuously evolve the ecommerce website and mobile app product roadmap aligned with customer needs and business goals.
- Translate business strategy and customer pain points into product capabilities, features, user stories, and prioritized backlogs.
- Define product requirements, business outcomes, success criteria, and KPIs for new capabilities.
- Balance customer experience, commercial impact, technical feasibility, and speed-to-market when prioritizing investments.
- Partner with engineering and delivery teams through the complete product lifecycle, from discovery through launch and optimization.
Customer Experience & Conversion Optimization
- Own continuous improvement of the end-to-end digital customer journey, identifying friction points and opportunities to improve engagement and conversion.
- Analyze customer journeys across web and mobile to identify abandonment patterns, usability challenges, and opportunities for simplification.
- Drive A/B testing, experimentation, personalization, and conversion-rate optimization initiatives.
- Partner with UX/UI teams to create intuitive, engaging, mobile-first experiences.
- Champion a customer-centric approach using both quantitative data and qualitative customer insights.
Analytics & Consumer Behavior
- Leverage behavioral and transactional data to understand how customers browse, engage, purchase, and return.
- Build actionable insights from customer segmentation, traffic patterns, digital funnels, search behavior, and purchase behavior.
- Establish dashboards and measurement frameworks to continuously monitor product performance.
- Translate data into specific product decisions and roadmap recommendations.
Ecommerce KPIs & Business Outcomes
Own and monitor key digital/ecommerce metrics, including:
- Conversion Rate
- Average Order Value (AOV)
- Revenue per visitor/session
- Funnel progression and abandonment
- Cart/checkout abandonment
- Customer acquisition and repeat purchase behavior
- Traffic and engagement
- Mobile vs. web performance
- Customer retention and loyalty engagement
- Feature adoption
- Digital customer satisfaction metrics
The Product Manager should be able to explain what is driving KPI movement and what product changes should be prioritized in response, rather than simply reporting metrics.
Lavkesh Dwivedi
Amtex System Inc.
7 World Trade Center, 46th Fl, Suite 4625
250 Greenwich Street
New York, NY 10007
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