Why This Role Stands Out
This hybrid role offers a unique opportunity to be at the forefront of AI innovation in LegalTech, directly impacting how legal professionals work and grow your technical and analytical skills. You'll thrive here if you're a mid-senior professional eager to troubleshoot complex issues, collaborate with development teams, and contribute to a growing global company from your Sydney base. Embrace this chance to build your career at the intersection of law and cutting-edge technology!
Quick Overview
Job Description
CORTO is seeking an Escalations Analyst to bridge technology and legal accounting as we launch our next AI product. You will sit at the frontline of AI-driven troubleshooting, digging into logs and APIs to identify and resolve issues affecting lawyers and legal teams.
You will triage complex escalations, log bugs with developers, prioritize incidents by impact, and support product improvements across our growing global LegalTech business from our Sydney base.
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