Desktop Support

*US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations.

• 1-2 years' experience troubleshooting and maintenance of Technical Support, End-Point Device Support, & Management
• Client endpoint support for laptops, tablets, and mobile phones
• Creating PowerShell scripts for reporting and automation
• Microsoft Teams video, meetings, collaboration support
• Office 365 productivity application support
• Troubleshooting desktop/laptop/mobile device issues hardware and software
• Utilize SCCM, Intune, & AD Group Policies to keep devices updated, distribute software, & apply controls to maintain security of end-point devices
• Composing clear well formatted technical documentation for end-users and technical support teams
• Providing Microsoft Windows OS support in an enterprise environment
• SCCM and MDM to manage Windows, iOS, and Android end user devices