Product Manager

Position Summary

The Workday Integration and Support Engineer will play a key role in supporting and improving Workday Financials, HCM, Payroll, Planning, and related enterprise systems. In this role, you will partner with Finance, IT, HR, Payroll, vendors, and implementation partners to support reliable day-to-day operations, resolve production issues, maintain integrations and reporting, and help deliver practical system improvements that support business needs.

Required Qualifications

? 3+ years of experience supporting Workday in a production environment, preferably across Financials, HCM, Payroll, or Planning.

? Hands-on experience with Workday reports, calculated fields, security, business processes, integrations, and data validation.

? Familiarity with EIB, Core Connectors, RaaS, Workday Studio, REST/SOAP APIs, SFTP, XML, and XSLT.

? Strong troubleshooting, root-cause analysis, documentation, change control, and deployment support skills.

? Experience with ITIL/ITSM support processes and the ability to communicate clearly with technical and business stakeholders.

Technical Skills

? Workday configuration, reporting, security, and integration tools.

? REST/SOAP APIs, SFTP, XML, XSLT, XPath, MuleSoft, Dell Boomi, or similar integration platforms.

? Data mapping, transformation, reconciliation, validation, reporting, monitoring, and production support.

Preferred Qualifications

? Workday integration-related certification or ITIL Foundation certification.

? Experience with Workday implementations, data conversion, post-go-live stabilization, or major enhancements.

? Experience with MuleSoft, Dell Boomi, PeopleSoft, Atlassian, external implementation partners.

Competency

? Clear communicator who enjoys collaborating across business, technical, and vendor teams.

? Comfortable managing multiple priorities in a business-critical support environment.

? Detail-oriented, service-minded, and committed to quality, documentation, data

accuracy, operational reliability, and continuous improvement.