Director, Product Management Manager - Government Solutions

We're seeking a future team member for the role of Director, Product Management Manager – Government Solutions. This role is located in Washington, D.C. or New York, NY.

The Director, Product Management Manager – Government Solutions leads the product management function across the full product lifecycle in support of federal programs. That covers the roadmap, how requests are taken in and prioritized, user experience, feature and technical trade-offs, and release planning, across one or more US federal government contracts. You will work through senior product leaders and alongside engineering, architecture, delivery, security, operations and risk leaders. Your job is to turn client priorities into a sequenced, deliverable roadmap, and to hold teams accountable for outcomes, design & data quality, both in long-range strategy and in day-to-day execution.

In this role, you'll make an impact in the following ways:

Portfolio strategy and roadmap

• Owns the integrated product portfolio and multi-year roadmap across applications and platforms. Ties every initiative to client commitments, contract scope, business-unit objectives.

• Sets long-term product strategy with senior leaders: the products of strategic importance, target client segments, design, and positioning for new federal opportunities such as savings and retirement programs, marketplace models and portals for program participants.

Intake, prioritization and change governance

• Designs and runs the intake and prioritization framework across federal agency stakeholders, providers and internal platforms. This means one way in for requests, explicit criteria (regulatory or contractual obligation, risk, client value, cost and capacity) and a published, sequenced backlog.

• Chairs the product decision forum for a product or product workstream. Keeps a decision log, so feature, scope and date decisions are made once, recorded, and communicated the same way to clients, providers and executives.

Feature and technical direction

• Sets the standard for how features are defined: problem statements, design, requirements, acceptance criteria, non-functional requirements (capacity, performance, resiliency, security) and documented design decisions, including deliberate choices between configurable and hardcoded behavior.

• Serves as the senior product counterpart to engineering and architecture leadership. Co-owns solution and data architecture trade-offs within federal security boundaries (e.g., federal tax information, authority to operate, NIST 800-53/FedRAMP-aligned environments) and balances new features against technical debt, resiliency and operational maturity.

• Owns design, interface and integration strategy with outside providers and agencies, including API contracts, file specifications, versioning and change control.

Release and delivery orchestration

• Owns integrated release planning across systems, providers and agencies: go-live readiness criteria, release calendars, change freezes, dependency management, cross-party testing and production runbooks.

• Leads product participation in scaled agile planning (program increment planning, cross-platform dependencies and capacity allocation across pods) and holds teams to consistent backlog and tooling discipline.

• Serves as the single accountable product leader across Security, Delivery, Engineering, Operations and PMO workstreams on one or more federal contracts, driving application development, process design, architecture and delivery outcomes.

Capacity, growth and profitability

• Allocates product and delivery capacity to priorities using a clear resource baseline, and directs consulting and surge resources against defined outcomes.

• Accountable for the growth and profitability of federal products: business cases, pricing and fee inputs, forecasts, contract economics and pursuit of new government procurements, working with Finance, Relationship Management, Business Development and Marketing colleagues.

Compliance and control

• Accountable for product work meeting government compliance, contracting and regulatory requirements. Builds new product approval, risk, security authorization and control evidence into the roadmap from the start, and guides teams through Risk, Legal and Compliance requirements.

Leadership and product practice

• Leads the product management function through subordinate managers, including Senior Vice President and Vice President product leaders. Recruits, develops and retains talent, and designs team structure, roles and career paths.

• Establishes the product operating model and rhythm (roadmap reviews, prioritization forum, release governance and product metrics) and keeps the meeting cadence with clients and providers lean and purposeful.

• Develops and manages functional objectives, budget and human resources, and represents the product function to executive leadership, governance committees and federal clients.

To be successful in this role, we're seeking the following:

• Bachelors degree or the equivalent combination of education and experience is required. Advanced/graduate degree preferred.

• 12+ years of total work experience with at least 3-5 years in management preferred.

• Proven leadership of a product management function, including managing teams and applications, for complex, regulated, large-scale platforms (millions of users or accounts, or comparable transaction volumes).

• Demonstrated design and operation of portfolio prioritization, user portals, intake and change-governance frameworks across multiple stakeholders with competing obligations.

• Strong technical and data depth. Able to engage engineering and architecture leaders on system and data architecture, APIs and integrations, non-functional requirements and technical-debt trade-offs. A background in software engineering, solution architecture or technical product management is preferred.

• Strong AI in product leadership. Able to integrate multiple AI tools and models into the product development lifecycle.

• Experience with federal security and data-protection requirements (e.g., FISMA and authority to operate, NIST 800-53, FedRAMP, IRS Publication 1075) and with federal contracting, including contract scope, task orders, and teaming or subcontracting arrangements.

• Deep experience leading release management and scaled agile delivery (e.g., SAFe) across multiple teams, outside providers and government agencies.

• Track record of directing outside technology, servicing and consulting providers against defined outcomes.

• Extensive experience running government contracts and government programs preferred.

• Financial acumen across business cases, P&L, pricing and contract economics.

• Securities or financial services experience preferred, such as trust, custody, brokerage, retirement/savings, mortgage-backed securities or payments.

• Executive presence with senior BNY leaders and federal officials, and clear, concise written communication.

• Ability to meet program-specific background check, confidentiality and work-location requirements.