CARRIER SALES REP - Logistics

• *Commission Eligible Position**

POSITION SUMMARY
As a Carrier Sales Representative, you will work with our network of trucking carriers and build new partnerships to move freight efficiently and cost-effectively. You’ll monitor market pricing, secure reliable capacity, and coordinate the movement of specialized loads.
KEY RESPONSIBILITIES
Negotiate rates with carriers to maximize profit
Source, secure, and schedule carriers to pick up and deliver freight on time
Dispatch drivers and provide accurate load details, directions, and requirements
Manage carrier issues, resolve problems, and handle accessorials or discrepancies
Maintain strong working relationships with carriers, customers, and internal teams
Prospect new carriers and grow SOAR Transportation’s carrier base daily
Track and document available equipment, preferred lanes, and carrier capabilities
Review carrier credentials to ensure compliance with company standards
Send rate confirmations and verify receipt
Communicate capacity needs and opportunities to sales and business development
Support new team members and contribute to process improvements
Ensure all booked loads are fully covered before end of day
Maintain company, employee and customers confidentiality
Maintain proper attendance and punctuality to ensure that the department is operated in an efficient and cost-effective manner
Through words and actions support SOAR Transportation's mission, vision, and values; furthermore, actions and decisions will align with organizational guiding principles.
Follow all work rules as written in the company handbook and company policies and procedures or as communicated by the company Human Resources Department.
Perform other duties as assigned.
QUALIFICATIONS
High school diploma required; some college preferred
1–2 years in sales, customer service, or carrier sales/brokerage preferred
Strong communication, negotiation, and problem-solving skills
Ability to work in a fast-paced, deadline-driven environment
Experience with specialized transportation or hazmat (preferred)
Proficient with computer systems and quick to learn new tools
Driven, competitive, and committed to continuous improvement
Effective multitasker with sound decision-making abilities
KPI’s
– these metrics will be fluid as market conditions move
Total Calls: 80 calls per day
Outbound Call Time: Minimum required daily call hours (2 hours) (tracked and reviewed)
Carrier Offers: 20 offers per day -Future target: 30 offers per day as efficiency and pipeline improve
Bookings: 10 bookings per day
Carriers Added: 20 new carriers per day
BDAT Performance: Maintain a minimum 70% BDAT score (buying freight below DAT benchmarks)