Operations Support Specialist

hackajob is collaborating with MANTECH to connect them with exceptional professionals for this role.

MANTECH seeks a motivated, career and customer-oriented Operations Support Specialist to join our team in the Ft. Meade, MD area.

Responsibilities include but are not limited to:

• Monitor and triage incoming work items, analyze and compile information to create new actions, route actions to appropriate stakeholders, document and track actions to completion, analyze and summarize key points relevant to government decision-makers, and organize and relay government responses
• Analyzing legal and policy documents related to the FISA authorities to extract key information from the documents in accordance with operations guidelines and procedures.
• Assisting in the establishment and maintenance of effective operations and compliance controls during customer stakeholder reviews, and to integrate laws and policies into modernized processes to achieve mission objectives
• Ensuring the timely tracking and access to critical information for mission operations and compliance purposes is readily available to the customer
• Implementing task tracking through documentation software (e.g., Confluence and JIRA).
• Preparing reports, metrics, trend analysis, and briefings targeted to the customer's needs and to a wide range of audiences.
• Train new team members.

Minimum Qualifications:

• 5 years experience and a bachelor's degree, or 3 years experience and a Master's Degree, or 6 years experience and an Associate's degree, or 8 years of experience with no degree.
• Degree in Law, Business, Accounting, or a related field (e.g., Finance, Economics, Management, or Information Technology)
• Experience must involve compliance, legal, auditing, or related work, and include experience in an area directly related to Customer missions (e.g., collection, intelligence, cybersecurity)
• Working in an often fast-paced environment to timely coordinate Foreign Intelligence Surveillance Act (FISA) applications with a high level of customer and stakeholder interface
• Creating and maintaining Standard Operating Procedures (SOPs) and User Guides in support of operations, compliance, and policy requirements

Clearance Requirements:

• Must have a current/active TS/SCI w/ Poly

Physical Requirements:

• Must be able to remain in a stationary position 50% of time
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer
• Ability for clear communication with co-workers, management and customers, which may involve delivering presentations