Level 2 Service Desk Technician - 2 WFH Days/Month

Lyra Technology Group's operating company Newtrend IT is seeking a Level 2 Service Desk Technician to join their Managed Services team in Kewdale, Western Australia. This role offers strong MSP exposure, focusing on Microsoft 365 environments and high-quality client support.

The successful candidate will resolve escalated incidents, work across multiple client environments, and contribute to knowledge sharing and maintenance activities within a supportive team.