PLM Change analyst

Role: PLM Change analyst 

Location : San Diego, CA(onsite)

JD: The Worldwide Product Configuration Management (WPCM) Change Analyst partners

with a range of cross-functional teams to support production readiness for all Apple and

Beats hardware products. WPCM Change Analysts have three primary focus areas:

product lifecycle management (PLM) change analysis, configuration management, and

general product administrative support. Analysts work in a dynamic environment,

supporting multiple product categories at different development stages. We are often

engaged to help troubleshoot and analyze, providing short- and long-term solutions

that consider impact to other teams and tools. We are passionate about the value of an

efficient and responsive change management system, and are committed to working

collaboratively with our key stakeholders to implement processes that improve the

quality of Apple products.

Description

Analysts are responsible for processing and validating engineering change forms in

Apple’s PLM system. Each change form requires analysis to ensure it follows company

policy, providing timely and concise feedback to the originator when needed. Analysts

also serve in a support role to other teams: we are the first line of support for PLM

customers, providing general training on PLM, policies and procedures, and influencing

teams to meet program documentation release milestones.

Key Responsibilities:

• Manage and communicate the project plan related to documentation release

milestones to critical stakeholders

• Create and manage top-level SKU configurations as defined by Product Marketing

• Regularly participate in and drive cross-functional meetings related to each project

• Engage and support in-region teams responsible for global production readiness

• Occasionally provide off-hours support during high-volume periods

Minimum Qualifications

• 3+ years of Change Management experience

• PLM Tool experience

• AA degree or equivalent experience

Preferred Qualifications

• Expertise in documentation control and change management best practices

• Excellent attention to detail, problem solving and communication skills

• Exceptional time management: can easily multi-task and reprioritize; looks ahead to

manage known day-to-day tasks in order to support unforeseeable needs that may

arise

• Motivated to proactively seek out answers, independently utilizing resources

• Embraces and promotes change within an organization to adapt with evolving

business needs; drives administrative requirements necessary to facilitate change

• Experience with ERP tool