Information Technology - EtQ Reliance Consultant

Candidate can be located in the U.S
Duration - 6 months with potential to extend.
The contract is to support the length of the Arbex Transitionary Service Agreement (TSA) for up to 18 months.

We are seeking a consultant to provide flexible functional and technical support for EtQ Reliance across multiple initiatives. This role will support ongoing enhancement work, issue resolution, stakeholder requests, and data-related activities as business needs evolve. The ideal candidate is detail-oriented, comfortable working in a dynamic environment, and able to contribute across both project delivery and day-to-day support.

Key responsibilities
Provide general support for EtQ Reliance, including troubleshooting defects, resolving user issues, and supporting enhancement requests
Contribute to multiple concurrent projects with changing priorities and open-ended scope
Partner with business and technical stakeholders to understand needs, clarify requirements, and help deliver practical solutions
Support data migration activities, including data cleansing, validation, reconciliation, and issue resolution
Translate business requirements into system updates, configuration changes, or support recommendations
Document design decisions, support procedures, and Computer System Validation (CSV) deliverables, including test execution and change control activities
Execute queries and perform data analysis for troubleshooting, reporting, and validation purposes
Maintain support records and communicate status, actions, and risks to appropriate stakeholders
Collaborate effectively with blended teams that may include employees, suppliers, partners, and onshore or offshore consultants
Share knowledge with team members and help improve overall support effectiveness

Preferred qualifications
Bachelor's degree and relevant experience in information technology, application support, systems administration, or software development; equivalent consulting experience will also be considered
Experience supporting enterprise applications in a regulated or process-driven environment
Strong analytical and problem-solving skills with the ability to learn and apply technical information quickly
Experience with data migration, data cleansing, and validation activities requiring strong attention to detail
Experience with relational databases, including Microsoft SQL Server
Knowledge of one or more programming or scripting languages
Experience translating user or business requirements into system or software solutions
Strong written and verbal communication skills, with the ability to work effectively with stakeholders at different levels of the organization
Strong interpersonal and customer service skills, especially when supporting users with varying levels of technical expertise
Ability to work independently in a virtual, geographically distributed team environment

Ideal candidate profile
Adaptable and comfortable supporting both planned project work and unplanned operational issues
Detail-oriented and focused on high-quality, accurate results
Able to balance stakeholder support, technical execution, and data integrity responsibilities
Effective in consultant-style roles where priorities may shift based on business demand